SAVE with Our Monthly Auto-Ship Program!
If you’ve enrolled in our monthly auto-ship program, it’s a perfect way to lock in EXTRA SAVINGS and make sure that every day is a healthy day.
If you elect to sign up for our monthly auto-ship program, you will automatically receive a 30-day supply each month at our discounted rate, with free shipping. You can cancel your monthly auto-ship at any time.
As a member you can expect:
Subscribers get the lowest prices available and receive FREE shipping and handling plus advance access to new products, exclusive promotions, and offers.
You can customize your products and your delivery schedule. You can also reschedule or customize future shipments at any time. It’s a simple way to ensure you get the products you want, when you want them.
If you are not 100% satisfied with your products, simply return the bottles within 90 days of receiving for a full refund of your purchase price (less shipping and handling).
Products will be delivered directly to your door each month—before you run out. New orders are typically processed within 1–2 business days, and delivered within 5–7 days, Monday through Saturday, excluding holidays.
You can change or cancel your monthly supplement subscription at any time by logging in to the customer portal or by calling our customer service team at (833) 638-7674. We are ready to take your call Monday through Saturday, 8 AM to 8 PM EST.
90-DAY 100% SATISFACTION GUARANTEE
We proudly stand behind our products and quality controls. If you are not 100% satisfied with your NeuroQ monthly supplement subscription, you may return the product (opened or unopened) within 90 days of receiving it for a full refund (less s&h). Please note that because we are unable to control the quality of our products sold by other sellers unless otherwise prohibited by law, the Guarantee is not available for products purchased from other sellers. The Guarantee is also limited to the original, end-user purchaser.
How to Claim the Guarantee
All product returns must be pre-approved. Email [email protected] or call (833) 638-7674 for pre-approval. Please have information available regarding where and when you purchased your product. If your Guarantee request is approved, you will then need to mail your NeuroQ product, proof of purchase, and your Guarantee approval confirmation number to:
565 N Kays Drive
Kaysville Utah, 84037
We recommend you obtain a Certificate of Mailing from your post office or mail carrier and keep it for your records until your refund appears in your account. We will always do our best to process your return and issue your refund as quickly as possible.
Once the returned products have been received in our system, we will credit your account for the price of the items returned. Refunds will be issued in the manner in which you originally paid (less shipping and handling). Once received please allow 5-7 business days to process your refund.
LifeSeasons reserves the right to verify information, require a valid proof of purchase, and deny Guarantee requests in its discretion in cases of suspected fraud or if the customer has abused the Guarantee. If you purchased the product from one of our authorized sellers and are unable to return the product to that seller, please contact us at [email protected] or call (833) 638-7674.
Have additional questions or need advice?
Our Customer Care team is here to help! We’re available Monday through Friday 8 AM–8 PM EST.
Email: [email protected]
Call: (833) 638-7674
If you have questions in regards to PreCODE, please contact Apollo Health. They’re available Monday through Friday 9 AM–5 PM PT.
Email: [email protected]